Frequently asked questions

Do you have questions about the Quuttoys? The answers are here!

At Quut, we realize that the safety of your children is of the utmost importance. We want to assure every parent that all Quut products comply with rigorous safety standards. Our toys meet our own stringent in-house standards and fulfill or exceed the European (EN71) and American (ASTM) safety requirements.

We do not utilize Formaldehyde Glue and apply only Organic Color Pigment and Water-based Dyes for all the products.

  • Non-Formaldehyde Glue is a certified E-Zero formaldehyde free glue.
  • By applying eco-friendly material such as Organic Color Pigment , the products are not only safe for children but also for our environment.
  • Water-based Dyes are our sole selection of material which is safer than chemical dyes which contain lead or any other heavy metals.

No, at Quut we do not use bisphenol A in our toys. Our toys are mainly made from polyethylene (PE) and polypropylene (PP).

Yes
Designing and producing sustainable products was our first concern. Quut toys are well made and built to last. We have focused on durability to create an alternative for people who – like us – no longer want to buy poor-quality beach toys that break after the first use. Our toys are built to last.
In addition to that, all of our products are BPA, Phthalates and latex free.

Yes.
Quut toys are fully recyclable. In order to optimize recyclability, most of our toys consist
of single or separate components, they’re made from well-recyclable mono materials and they’re
marked with a Resin Identification Code (RIC) to optimize the sorting process.
As such, they’re easy to recycle into qualitative secondary raw materials.

In beach toys, sustainability hasn’t been an issue for decades. Innovation was far away: we’ve seen too many bucket handles break or shovels snap while digging moats. And we ‘ve all seen the remnants of these toys strewn across the beach at the end of the day as disappointed children leavetheir worthless parts behind.

At Quut, we think this is ridiculous. So our toys are different. They’re unbelievably fun, extremely versatile and very beautiful. And they last… season after season. Our toys have gone through an extensive design and innovation process of the highest standard. And they have been thoroughly tested on ergonomics and durability to comply with the highest safety standards around the world. The result is a range of products that will stand the test of time. Both esthetically and functionally. This has been recognized by multiple international design and toy awards.

In an nutshell: we make toys that stand the test of time, inspired by our childhood memories, designed with our children’s future in mind.

You can go on our shop page and find a physical store near to you that carries Quut. If you are looking for a specific item, we recommend to always call to check with the store before making the trip, as not all retailers carry our full range

If you find online shopping more convenient, you can go to our online shop section shop page.

If you believe our toy has a manufacturing defect you can report this at info@quuttoys.com 

Please upload a picture of the toy (and the defect) so our quality team can study this for future prevention.

To ensure a quick and efficient follow up please make sure you mention following information:

  • Product name and / or reference number
  • Picture of the defect
  • If possible: purchase date and store name

You can send us your business or store profile at info@quuttoys.com and our sales team will contact you as soon as possible to discuss in detail.

Please be careful to remove all sand before clicking the separate pieces of Cuppi and Raki back together.

Otherwise some sand might stay in between, making it more difficult to re-open afterwards

No, at Quut we never use PVC in our toys. And our toys are free from phthalates (plasticisers).

All toys must be CE marked to show consumers that they meet certain safety, health and environmental requirements. These requirements are common to all members of the EU. The CE mark is the manufacturer’s declaration that the toy meets statutory requirements.

The CE mark is common to all members of the European Economic Area and must be affixed to selected product groups, i.a. toys, electrical appliances and personal protective equipment.

EN71 is a European standard specifying requirements and test methods for the mechanical/physical properties of toys as well as chemical tests, such as migration tests. With the implementation of the new EU directive, migration testing will comprise 17 metals instead of the eight considered until now.

This European standard applies to children’s toys as any article or material which is fully or partially designed or intended for use in play by children up to the age of 14 is considered as a toy.

All Quut toys have passed this test.

For our beach and outdoor toy range we chose not to add any UV stabilisator as we want to have as less chemicals as possible in our toys. Before launching a new color, we make sure it is a color who is by itself pretty UV resistant so it would not lose its color when exposed too long in the sun

No, at Quut we never apply any fragrances to our toys. 

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